UK Customer Experience Awards 2015 UK Customer Experience Award logo

The Member Services department reached the finals
of the UK Customer Experience Awards under the Hospitality,
Leisure & Charity category for their work on increasing pay-through
rates and member information.

 

Drum Marketing Award 2015Drum Award logo

The Drum Marketing Awards celebrate the best marketers and campaigns
in the UK. PPL’s Marketing and PR team won an award for the work it has
done for its pay-per-click online advertising campaigns.

 

Employee Engagement Awards 2014 Employee Engagement logo

The People & Organisational department attended
the finals of the Employee Engagement Awards. The team were
Highly Commended in the HR Technology category for the
introduction of its ‘People Records’ technology system.

 

UK Employee Experience Awards 2014UK Employee Experience logo

The People & Organisational department made it to
the finals of the UK Employee Experience Awards under the Business
Change or Transformation category and the Employee Insight & Feedback
category. The departement were recognised for implementing a new HR
and payroll system.

 

Payroll World Awards 2014 Payroll World Awards logo

The People & Organisational department reached the finals
of the Payroll World Awards under the Implementation Project category
for implementing a new HR and payroll system.

 

UK Customer Experience Awards 2014 UK Customer Experience Award 2014 logo

The Member Services department made it to the finals of the
UK Customer Experience Awards under the Business Change or
Transformation. The department completed a programme of work to
improve the UK Recording Rightholder disputes.

 

European Call Centre & Customer Service Awards 2014 European Call Centre & Customer Service Awards logo

The Member Services department reached the finals of the European
Call Centre & Customer Service Awards under the Improvement Strategy
category for their work on resolving UK Recording Rightholder disputes.